It has been a few years since we've ordered tickets direct from ACO. We were lucky to get confirmation, the tickets were very late. They were very consistent in this - every year we went through the pain. We did it to have a chance at the ACO grandstand. However the pain wasn't worth it.
Eventually we went to Just Tickets (or similar) and for a small premium you get good confirmation, tickets very early and piece of mind. We even got tickets in the ACO grandstand.
This year we are off to the Classic instead. I wonder if it is similar?
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