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Recently I tried to order a rear wing spoiler from my car from the US and man I was really struggling understanding the girl and she me even after 20 minutes she got the us delivery address hopelessly wrong and we are meant to speak the same lingo!
Controvesly I sometimes have to order stuff for my business from continental Europe and I can confirm especially in Germany the girls on the phone speak impeccable english and were way easy to understand than my American operator! I do agree start with the 'sprechen sie English bitte' phrase though.
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