They won’t be heartbroken clearly.
That’s unfair. Perhaps you are heartbroken that we’ve had some GP this year?
Residuals are up because there is a shortage of new supply. The factories had to close and these won’t be made, its lost revenue for the entire chain. Some will be made up on per unit because of the lower supply, but not all. Not ideal.
But that story is not that different to many industries. Income was down, but not all outgoings stopped. Some were helped with salaries, but not always rents and ramp down and up costs. All not ideal.