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Yeah, the new car buying experience isn't what it could be.
My own mother had a situation where the salesman demanded to know how much she could afford a week on it, refusing to give her a bottom-line figure. When she complained to the dealer principal, his reposonse basically said that as long the guy is selling cars, his job is perfectly safe.
The same guy dragged my sister in off the forecourt, sat her down, and tried to get her to sign her name away to a holding fee of something like $500, which was apparently "standard procedure". Mind you, she hadn't even sat in the car she was hoping to buy, because he wanted to sell her something else. Thankfully, she told him to jam it, and went elsewhere.
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