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Update
There's an update to the Pectel situation:
Charles, the Pectel support engineer we worked with at the end of our relationship with them, has been assigned the head of Cosworth Electronics North America and relocated to Charlotte, North Carolina.
I quite like this gentleman and think he's one of the most enthusiastic, capable and genuinely helpful people in the industry. Its my personal belief that he's not always been given the resources to properly support customers, but I admire his dedication and it seems its been acknowledged.
I sincerely hope this will bring some much needed improvements to the support and service situation. They do have excellent products and if they put the resources into improving the customer experience, they will be a formidable resources in this field.
-Neel
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