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Old 7 May 2020, 06:06 (Ref:3974850)   #1
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Another ACO survey

Did anyone else get another survey from the ACO yesterday? This one was different to the one i got soon after the race last year and was done by an different company but pretty sure it was at the request of the ACO.
Survey seemed to be geared to finding out new ways for the ACO to take a larger share of the spending of those attending the race.
It seemed to be mostly about new ticket packages that included. grandstand seats/gridwalk and or a meal voucher as part of the cost.
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Old 7 May 2020, 06:10 (Ref:3974851)   #2
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Nope, I did not receive any :/ (might also be because I have not bought a ticket directly from ACO since 2013)
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Old 7 May 2020, 07:30 (Ref:3974857)   #3
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Yes, I got it. I know James got it too as we've talked about it.
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Old 7 May 2020, 07:47 (Ref:3974859)   #4
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Me too. Perhaps unsurprisingly most of my responses were "no" - to the "would you, do you, are you interested" questions anyway!
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Old 7 May 2020, 13:04 (Ref:3974923)   #5
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Truckosaurus should be qualifying in the top 3 on the gridTruckosaurus should be qualifying in the top 3 on the gridTruckosaurus should be qualifying in the top 3 on the gridTruckosaurus should be qualifying in the top 3 on the grid
I got the survey, I spent the best part of 10 minutes answering questions before I noticed I was at only 23% completion, so gave up.

The early questions I looked at seemed mostly along the lines of 'would you still come in October if we cleaned the toilets a bit more often?'.

They also missed a trick but not having 'the weather' as a reason you might be unwilling to attend a winter running of the event.
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Old 7 May 2020, 13:40 (Ref:3974927)   #6
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Yes it did take longer than the email suggested, obviously depending on earlier answers the direction of questions varied but i did not get anything about not going to the race
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Old 7 May 2020, 19:37 (Ref:3974994)   #7
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claude2cv should be qualifying in the top 3 on the gridclaude2cv should be qualifying in the top 3 on the gridclaude2cv should be qualifying in the top 3 on the gridclaude2cv should be qualifying in the top 3 on the grid
I did it, they seemed to be trying to figure out if people will consider going in September or still go if it is in October or Novemeber and how much extra they can charge for things like grandstand seats and add ons like karting. I said I don't want to pay too much and the add ons are of no interest to me as I go to see the race and meet people

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Old 7 May 2020, 20:08 (Ref:3975000)   #8
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Originally Posted by GT6 View Post
Did anyone else get another survey from the ACO yesterday? This one was different to the one i got soon after the race last year and was done by an different company but pretty sure it was at the request of the ACO.

Survey seemed to be geared to finding out new ways for the ACO to take a larger share of the spending of those attending the race.

It seemed to be mostly about new ticket packages that included. grandstand seats/gridwalk and or a meal voucher as part of the cost.
I did

Envoyé de mon SM-A600FN en utilisant Tapatalk
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Old 7 May 2020, 20:11 (Ref:3975001)   #9
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Do any questions ask if it is OK to ban bringing any non-alcoholic drink or food in so they can charge inside the circuit? Perhaps “are you willing to pay for all drinks, including water, food, medicine, oxygen once inside the circuit?”
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Old 7 May 2020, 20:45 (Ref:3975007)   #10
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whitemr2 should be qualifying in the top 3 on the gridwhitemr2 should be qualifying in the top 3 on the gridwhitemr2 should be qualifying in the top 3 on the grid
my survey lasted 2 questions, my age and where I live, they are clearly looking for people from the UK (why?). After clicking I don't live in the UK the survey was finished. I guess I won't win the voucher.
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Old 7 May 2020, 21:28 (Ref:3975011)   #11
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For anyone who gave up after 23% , the latter quarter or more of the survey was devoted to a variety of ticketing and 'experience' combinations. Like choices of grandstand linked to weekend or all week tickets and karting and/or helicopter ride and/or a lap of the circuit at some unholy hour of the morning. As I just want to do what I always do, I said I wasn't interested in most of the combinations...
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Old 7 May 2020, 21:31 (Ref:3975014)   #12
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whitemr2 should be qualifying in the top 3 on the gridwhitemr2 should be qualifying in the top 3 on the gridwhitemr2 should be qualifying in the top 3 on the grid
I will do a lap of the circuit anytime.
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Old 8 May 2020, 09:20 (Ref:3975061)   #13
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It appears the ACO are only interested in getting replies from a limited selection of people, as not everyone gone the email and if you try to send it to others it will just say you have already completed it.
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Old 8 May 2020, 14:08 (Ref:3975091)   #14
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Yep, my opinion does not matter to the ACO, apparently
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Old 8 May 2020, 14:40 (Ref:3975097)   #15
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It's perfectly normal for a survey to be sent to a representative sample of people. My work involves lots of market research and there's a very well established set of statistical principles for the number of people you need to ask and the accuracy of the results you get back.

Such surveys are also only one of the ways organisations gather information to make decisions.
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