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Old 4 Feb 2023, 07:10 (Ref:4142577)   #1
MagnetON
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Site Outage Friday 3rd February 2023

At approximately 10:40am on Friday morning the platform providing all the servers for TenTenths, along with other projects was subjected to a "ransomware" attack.

Hundreds of servers around the world have been impacted, not just Tenths. You can read more about it here.

This attack effectively wiped out the Tenths web and database servers.

Shortly after analysing the attack I commissioned new hardware for Tenths and started the process of re-creating the servers.

We have a very robust backup / disaster recovery plan for Tenths with multiple generations of backup stored off-site from our hosting provider (including a 20Tb NAS in my attic!)

It takes a bit of time to create new database and web servers, once these are created the backups have to be uploaded to them, the database restored, and all the rest of the web server files put back in to place.

It's time consuming because there's a fair bit of data to ship around.

From experience it takes around 24 hours to get everything moved and done.

In this case we returned the site to functional in around 19!

There's more work to be done, but hopefully it won't involve any long interruptions.
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Old 4 Feb 2023, 07:55 (Ref:4142581)   #2
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E.B will be entering the Motorsport Hall of FameE.B will be entering the Motorsport Hall of FameE.B will be entering the Motorsport Hall of FameE.B will be entering the Motorsport Hall of FameE.B will be entering the Motorsport Hall of FameE.B will be entering the Motorsport Hall of FameE.B will be entering the Motorsport Hall of FameE.B will be entering the Motorsport Hall of Fame
Wondered what the issue was when regardless of browser or device I couldnt access, but knew the return to life was in good hands and would happen as soon as it could.

Thanks "Magneton" and any others involved for your effort and time involved returning access and seemingly normal navigation to all us site users.

Much appreciated.
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Old 4 Feb 2023, 07:56 (Ref:4142582)   #3
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Mike E will be entering the Motorsport Hall of FameMike E will be entering the Motorsport Hall of FameMike E will be entering the Motorsport Hall of FameMike E will be entering the Motorsport Hall of FameMike E will be entering the Motorsport Hall of FameMike E will be entering the Motorsport Hall of FameMike E will be entering the Motorsport Hall of FameMike E will be entering the Motorsport Hall of FameMike E will be entering the Motorsport Hall of Fame
Thank you!
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Old 4 Feb 2023, 07:56 (Ref:4142583)   #4
Mondeo Man33
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Mondeo Man33 should be qualifying in the top 10 on the grid
Excellent work getting back online so quickly!
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Old 4 Feb 2023, 08:18 (Ref:4142588)   #5
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gary396 should be qualifying in the top 10 on the gridgary396 should be qualifying in the top 10 on the grid
Well done to all concerned in restoring service - obviously a well drilled back-up plan. Great work.
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Old 4 Feb 2023, 09:17 (Ref:4142604)   #6
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S griffin is going for a new world record!S griffin is going for a new world record!S griffin is going for a new world record!S griffin is going for a new world record!S griffin is going for a new world record!S griffin is going for a new world record!S griffin is going for a new world record!
I knew something was up when I came on here just now and found a lot of my posts (and other people's) had disappeared.
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Old 4 Feb 2023, 09:26 (Ref:4142613)   #7
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Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!
Fantastic work Grant, let's hope you don't get any chance to break the 19 hour record!
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Old 4 Feb 2023, 09:40 (Ref:4142616)   #8
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GORDON STREETER is going for a new world record!GORDON STREETER is going for a new world record!GORDON STREETER is going for a new world record!GORDON STREETER is going for a new world record!GORDON STREETER is going for a new world record!GORDON STREETER is going for a new world record!GORDON STREETER is going for a new world record!
Well done, I suppose that all you had to do was switch it off and back on
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Old 4 Feb 2023, 10:05 (Ref:4142621)   #9
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VIVA GT is going for a new world record!VIVA GT is going for a new world record!VIVA GT is going for a new world record!VIVA GT is going for a new world record!VIVA GT is going for a new world record!VIVA GT is going for a new world record!VIVA GT is going for a new world record!VIVA GT is going for a new world record!
Well done & thank you. (I actually got quite bored at work yesterday without this distraction!)
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Old 4 Feb 2023, 10:24 (Ref:4142625)   #10
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Malcolm Smith should be qualifying in the top 10 on the grid
Many thanks for all your efforts, I'm sure everyone appreciates them.
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Old 4 Feb 2023, 12:38 (Ref:4142637)   #11
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Gerard C has a real shot at the championship!Gerard C has a real shot at the championship!Gerard C has a real shot at the championship!Gerard C has a real shot at the championship!Gerard C has a real shot at the championship!
Thank you and well done, very much appreciated.
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Old 4 Feb 2023, 12:45 (Ref:4142638)   #12
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Adam43 is the undisputed Champion of the World!Adam43 is the undisputed Champion of the World!Adam43 is the undisputed Champion of the World!Adam43 is the undisputed Champion of the World!Adam43 is the undisputed Champion of the World!Adam43 is the undisputed Champion of the World!Adam43 is the undisputed Champion of the World!Adam43 is the undisputed Champion of the World!Adam43 is the undisputed Champion of the World!Adam43 is the undisputed Champion of the World!Adam43 is the undisputed Champion of the World!
Well done and thank you
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Old 4 Feb 2023, 13:33 (Ref:4142639)   #13
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JT240Z should be qualifying in the top 5 on the gridJT240Z should be qualifying in the top 5 on the grid
Very thankful for all the hard work involved. You folks did a great job.
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Old 4 Feb 2023, 13:47 (Ref:4142642)   #14
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Lancsbreaker has a real shot at the podium!Lancsbreaker has a real shot at the podium!Lancsbreaker has a real shot at the podium!Lancsbreaker has a real shot at the podium!
Busy yesterday so didn't notice the outage, but thanks for your quick and effective work - sure it was a stressful time.
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Old 4 Feb 2023, 13:58 (Ref:4142645)   #15
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chillibowl is the undisputed Champion of the World!chillibowl is the undisputed Champion of the World!chillibowl is the undisputed Champion of the World!chillibowl is the undisputed Champion of the World!chillibowl is the undisputed Champion of the World!chillibowl is the undisputed Champion of the World!chillibowl is the undisputed Champion of the World!chillibowl is the undisputed Champion of the World!chillibowl is the undisputed Champion of the World!chillibowl is the undisputed Champion of the World!chillibowl is the undisputed Champion of the World!
Missed everyone yesterday. Thanks for fixing!
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Old 4 Feb 2023, 15:39 (Ref:4142649)   #16
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FIRE is going for a new world record!FIRE is going for a new world record!FIRE is going for a new world record!FIRE is going for a new world record!FIRE is going for a new world record!FIRE is going for a new world record!FIRE is going for a new world record!
Thanks
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Old 4 Feb 2023, 16:06 (Ref:4142654)   #17
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skycafe is going for a new lap record!skycafe is going for a new lap record!skycafe is going for a new lap record!skycafe is going for a new lap record!skycafe is going for a new lap record!skycafe is going for a new lap record!
Thanks for all the effort!
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Old 4 Feb 2023, 21:14 (Ref:4142713)   #18
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Tourer is going for a new lap record!Tourer is going for a new lap record!Tourer is going for a new lap record!Tourer is going for a new lap record!Tourer is going for a new lap record!Tourer is going for a new lap record!
Thanks for getting us all back on the air so quickly - 19 hours sounds like a damn fine benchmark!
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Old 4 Feb 2023, 21:38 (Ref:4142719)   #19
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MagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of Fame
I'm sure I can improve on that time.
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Old 4 Feb 2023, 22:51 (Ref:4142732)   #20
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275 GTB-4 should be qualifying in the top 10 on the grid275 GTB-4 should be qualifying in the top 10 on the grid
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I'm sure I can improve on that time.
Its NOT a contest! DON'T even think about improving your time!!!!
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Old 4 Feb 2023, 23:00 (Ref:4142733)   #21
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MagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of FameMagnetON will be entering the Motorsport Hall of Fame
Well, I do have to move everything back to the original hardware at some point...
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Old 6 Feb 2023, 09:37 (Ref:4142844)   #22
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I've been asked if there's anything can be done to guard against this happening again.

In this specific attack, yes. The underlying vulnerability (which was the hosting platform itself) has been patched.

However it's impossible to protect against everything as new exploits are found every day.

I have a robust backup strategy that lets me recover the site in around 12-16hrs to a new server with the loss of, at most, a day worth of posts. Going forward I hope to reduce the time to recover, and the data loss range. This strategy will be tested very shortly when there will be an outage to move the site back to the original hardware.

Tenths doesn't make any money and is entirely funded by myself. To provision the temporary server it's currently running on will cost around £100/month for 6 months (minimum contract) in addition to the normal £150/month hosting bill.

It's always possible to build in more resilience, have multiple servers on multiple locations, or move the whole lot to cloud based infrastructure such as AWS but the money isn't there.

Follow up question:
"What about putting advertising back?"
Well, at the point the advertising was removed it was generating about a tenth (ironically!) of the monthly hosting bill. I figured if I was paying 90% anyway then the extra wasn't going to bankrupt me and you folks could have an increasingly rare thing.... A popular website without adverts.

So unfortunately there may be occasionally outages when major things happen.
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Old 6 Feb 2023, 16:13 (Ref:4142875)   #23
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Richard C is the undisputed Champion of the World!Richard C is the undisputed Champion of the World!Richard C is the undisputed Champion of the World!Richard C is the undisputed Champion of the World!Richard C is the undisputed Champion of the World!Richard C is the undisputed Champion of the World!Richard C is the undisputed Champion of the World!Richard C is the undisputed Champion of the World!Richard C is the undisputed Champion of the World!Richard C is the undisputed Champion of the World!Richard C is the undisputed Champion of the World!
Thanks for all the hard work. I think your strategy is the right one. Right level of cost vs. risk. You can't protect against everything and having a good recovery strategy allows you to recover from things that slip through the protection model.



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Follow up question:
"What about putting advertising back?"
Well, at the point the advertising was removed it was generating about a tenth (ironically!) of the monthly hosting bill. I figured if I was paying 90% anyway then the extra wasn't going to bankrupt me and you folks could have an increasingly rare thing.... A popular website without adverts.
Funny, I had been subscribing for years, so I didn't notice the advertisements had gone for everyone! While you might be able to self fund this, have you considered opening up something like Patreon for those who might just want to contribute even if they don't get anything "special" back in return. Then again, I guess if more wanted to do help fund the site, you would have been more than 10% funded on the subscription model!

Richard
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Old 6 Feb 2023, 18:39 (Ref:4142904)   #24
Mike Harte
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Mike Harte will be entering the Motorsport Hall of FameMike Harte will be entering the Motorsport Hall of FameMike Harte will be entering the Motorsport Hall of FameMike Harte will be entering the Motorsport Hall of FameMike Harte will be entering the Motorsport Hall of FameMike Harte will be entering the Motorsport Hall of FameMike Harte will be entering the Motorsport Hall of FameMike Harte will be entering the Motorsport Hall of FameMike Harte will be entering the Motorsport Hall of Fame
May I add my thanks to Grant for all his hard work getting us back online almost before my withdrawal symptoms had kicked in.

As a previous subscriber, I would be more than happy to carry on the £10.00 subscription, and I would like to think that many more of us keyboard warriors would do so also.
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Old 6 Feb 2023, 23:21 (Ref:4142928)   #25
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Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!Aysedasi is the undisputed Champion of the World!
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As a previous subscriber, I would be more than happy to carry on the £10.00 subscription, and I would like to think that many more of us keyboard warriors would do so also.
Absolutely. I contributed for a number of years when I didn't actually have to and a tenner a year is an incredibly small price to pay for everything I get out of Tenths.
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